Comm100 Omnichannel Communication Platform Honored for Helping Clients Improve the Customer Experience

Vancouver, BC, May 8th, 2024 — Comm100 announced today that TMC, a global, integrated media company, has named its Omnichannel Communication Platform as a recipient of a 2024 CRM Excellence Award, presented by CUSTOMER magazine.

Comm100 Omnichannel Communication Platform is an integrated solution that harmonizes human support with bot automation to streamline communication across all channels. This enterprise-class, fully customizable platform enhances engagement, boosts efficiency, and personalizes interactions, earning it the CRM Excellence Award for its outstanding contribution to elevating customer experiences.

“The CRM Excellence Award honors Comm100 for being a true CRM partner to its customers and clients,” said Rich Tehrani, TMC’s (News - Alert) CEO and Group Editor-in-Chief. “Comm100 has demonstrated to the editors of CUSTOMER magazine that its Omnichannel Communication Platform improves the processes of their clients’ businesses by streamlining and facilitating the flow of information.”

The CRM Excellence Awards rely on facts and statistics demonstrating the improvements that the winner’s product has made in a client’s business. Winners were chosen on the basis of their product or service’s ability to help extend and expand the customer relationship to become all encompassing, covering the entire enterprise and the entire lifetime of the customer.

About Comm100

Comm100 is a global provider of digital omnichannel customer engagement software for education, government, and commercial organizations of all sizes. With Comm100, organizations can provide excellent digital experiences through configurable, value-driven live chat, secure messaging, AI powered bots and automation within one integrated console. To learn more about Comm100, visit: www.comm100.com

About CUSTOMER
Since 1982, CUSTOMER magazine (formerly Customer Interaction Solutions) has been the voice of the call/contact center, CRM and teleservices industries. CUSTOMER has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, CUSTOMER strives to continue to be the publication that holds the quality bar high for the industry.  Please visit http://www.customer.tmcnet.com.  

Comm100 Contact:
Kate Rogerson
Content Manager, Comm100
[email protected]

TMC Contact:
Michelle Connolly
Senior Marketing Manager
203-852-6800, ext. 170
[email protected]