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Synygy Offers Free Template for Conducting a Sales Compensation Management Vendor Evaluation Process
[September 25, 2008]

Synygy Offers Free Template for Conducting a Sales Compensation Management Vendor Evaluation Process


CHESTER, Pa. --(Business Wire)-- Synygy, Inc., a recognized authority in sales performance management (SPM) and the most experienced provider of sales compensation management (SCM) solutions, today announced it is offering a free SCM Vendor Assessment Template to companies interested in creating a Request for Proposal (RFP) and running an unbiased vendor evaluation process.



Synygy developed this comprehensive assessment tool in response to numerous requests for help in conducting an impartial evaluation of SCM vendors.

With more experience implementing and managing sales compensation plans than all of its competitors combined, Synygy has over the past 17 years seen numerous companies claiming to be independent, neutral, third-party evaluators of SCM solutions.


However, Synygy has found that not all such companies are as independent and unbiased as they claim. Instead, Synygy has encountered situations where such companies have alliances with the very vendors about whom they are supposedly providing unbiased advice, are providing implementation and other services to the vendor or the vendor's customers after helping a vendor win business, and are providing inaccurate and misleading information about the vendors with whom they do not have such arrangements.

Companies providing or that have provided SCM vendor evaluation services include:

-- OpenSymmetry (which has performed vendor evaluations and follow-on implementations of Callidus Software, and has alliances with other vendors)

-- Arcadia Solutions (which has done vendor evaluations followed by implementations of Callidus and other systems)

-- Compensation Technologies (which formed alliances with Callidus, Oracle, and others, and is now owned by Callidus, but which still has management in common with The Alexander Group)

-- Iconixx (formerly an alliance partner with Callidus, Oracle, and others, and now is owned by nGenera)

As an example of the questionable practices of these companies, OpenSymmetry repeatedly uses the words "independent" and "unbiased" on its website and yet in a press release yesterday stated: "OpenSymmetry will deploy and implement Callidus On-Demand and on-premise solutions."

Synygy has no relationship with any of the companies that conduct SCM vendor evaluations.

"Synygy, in good conscience, cannot participate in what we believe are 'pay for play' vendor evaluation assessments, and cautions all companies who want a truly unbiased evaluation to run the process themselves," said Mark A. Stiffler, president & CEO, Synygy, Inc. "To help companies in their assessments, Synygy has created a comprehensive template for generating RFPs that eliminates the need to hire third-party evaluators."

Synygy has the largest professional services organization in the SCM market, and unlike other providers of SCM solutions, Synygy does not use third-party implementation partners. This eliminates the conflict that can occur when the company doing a vendor assessment has a stake in providing the implementation services. It also eliminates the finger pointing that occurs when a single company, like Synygy, is not responsible for all aspects of the success of a project.

The free SCM Vendor Assessment Template includes the following sections:

1.0 PROJECT OVERVIEW
2.0 INSTRUCTIONS TO SUPPLIER
3.0 SUPPLIER QUALIFICATIONS
4.0 SUPPLIER EXPERIENCE MEETING PROJECT OBJECTIVES
5.0 PROCESS REQUIREMENTS
6.0 SOFTWARE REQUIREMENTS
7.0 IMPLEMENTATION SERVICE REQUIREMENTS
8.0 POST-IMPLEMENTATION SERVICE REQUIREMENTS
9.0 SOFTWARE MANAGEMENT SERVICE REQUIREMENTS
10.0 OTHER PROFESSIONAL SERVICES
11.0 APPENDIX A: MOST RECENT CLIENTS
12.0 APPENDIX B: PROFESSIONAL SERVICES STAFF EXPERIENCE
13.0 APPENDIX C: ORGANIZATION CHART
14.0 APPENDIX D: IMPLEMENTATION APPROACH
15.0 APPENDIX E: PLAN MANAGEMENT APPROACH
16.0 APPENDIX F: SOFTWARE MANAGEMENT APPROACH
17.0 APPENDIX G: SAMPLE DATA VALIDATION REPORTS
18.0 APPENDIX H: SAMPLE PARTICIPANT REPORTS
19.0 APPENDIX I: SAMPLE EXECUTIVE REPORTS
20.0 APPENDIX J: SAMPLE WHAT-IF MODELS
21.0 APPENDIX K: SAMPLE PROCESS AUTOMATION LOGS



For a free copy of the SCM Vendor Assessment Template, with absolutely no commitment of any kind, contact Denise Leary at [email protected] or call 610.494.3300 x7377.

About Synygy

Synygy is a recognized authority in sales performance and sales operations management and the most experienced provider of sales compensation management solutions. Synygy's software and services include solutions for managing sales territories and channels, sales talent, sales quotas and objectives, sales compensation, sales metrics and analytics, sales data processes, sales reports and analyses, and sales communications. Based in Chester, Pennsylvania and with extensive operations in Europe and Asia, Synygy has achieved 17 consecutive years of success. www.synygy.com

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