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Use AI to Personalize Customer Experience and Build Trust with Customers
Heather Kurzenski, CX program specialist, Intelisys, offered strategies to use AI and build trust and understanding with customers.
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TMC CEO Rich Tehrani and Kaseya CEO Fred Voccola: A Fireside Chat at ITEXPO 2024
ITEXPO 2024 has kicked off! During the conference luncheon on its first day, TMC CEO Rich Tehrani and Kaseya CEO Fred Voccola sat down for Tuesday's Fireside Chat.
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AudioCodes and Kramer Join for Microsoft Teams Rooms Solutions
AudioCodes and Kramer announced a strategic partnership aimed at revolutionizing today's hybrid work and meeting environments through the delivery of complete Microsoft Teams Room (MTR) solutions.
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Remote.It's ScreenView Provides Seamless Connectivity for Remote Teams, Android Devices and More
ITEXPO's doors are opening this morning! Taking place at the Broward County Convention Center (in tandem with IoT Evolution Expo, MSP Expo, Generative AI Expo and more), attending the show will be advantageous for technology leaders in B2B, MSPs, CSPs and so on. In line with topics like these, the SaaS-based network management team at Remote.It rec…
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ITEXPO Exhibitor NextPlane Connects UCaaS, CX with Microsoft Teams and Generative AI for Frictionless Interactions
NextPlane announced an expansion that broadens its offerings to seamlessly integrate UCaaS and CX platforms, particularly with Microsoft Teams.
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AI Hype? The Real Opportunity Lies in What Comes After
We had the chance to speak with Bryan Nelson, solution engineer, Intelisys, ahead of ITEXPO 2024, taking place February 13-15 in Fort Lauderdale, Florida, where Intelisys.
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Technologies for Effective Remote Collaboration: Nureva Solution Now Integrates with PTZOptics Cameras
Nureva has integrated its audio conferencing system with 4K cameras from PTZOptics.
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Future of CX Speaker Cisco, Microsoft and Samsung Partner on Immersive Hybrid Meeting Solutions
Cisco announced a partnership with Microsoft and Samsung aimed at enhancing hybrid meeting experiences.
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Technologies and Productivity of the Future: A Conversation with Atera, an ITEXPO Platinum Sponsor
Ahead of ITEXPO (taking place from February 13-15 at the Broward County Convention Center in Fort Lauderdale, Florida), we had a chance to hear directly from Gil Pekelman, CEO and co-founder of Atera. Atera is a Platinum sponsor of ITEXPO, part of the #TECHSUPERSHOW experience.
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ITEXPO Diamond Sponsor Intelisys' Parent Company ScanSource was Named on Fortune's World's Most Admired Companies List
Intelisys, a Diamond sponsor of this year's ITEXPO (part of the #TECHSUPERSHOW experience taking place from February 13-15 in Fort Lauderdale, Florida), is a ScanSource company. Notably, ScanSource was recently named on Fortune's 2024 list of the World's Most Admired Companies for the eighth consecutive year.
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Can Distributors Find Unique Value in Crowded Market?
Helping distributors stand out among the rest of the pack is NTS Direct, a Gold sponsor of ITEXPO 2024, taking place February 13-15 in Fort Lauderdale, Florida. We had a chance to speak with Chris Turcotte, vice president, NTS Direct.
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ITEXPO Keynoter Webex by Cisco Brings Peerless Network into Webex Calling's Cloud Connect Program
Peerless Network, a global communications provider now part of Infobip, announced its strategic partnership with Webex Calling as a certified calling provider for their Cloud Connect program.
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ITEXPO Exhibitors NextPlane and TeamMate Technology Address Microsoft Teams Interoperability Challenges
NextPlane and TeamMate Technology combined their strengths to improve user experiences and overall productivity for Microsoft Teams users.
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Snom Americas, ITEXPO Gold Sponsor, to Demo New Range of Cordless Phones at 2024 Show
Snom Americas will demonstrate their latest range of cordless phones - the M series of wireless DECT phones - at ITEXPO 2024.
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ITEXPO Exhibitor Fusion Connect Gears Up for Growth and Revamps Leadership
ITEXPO Exhibitor Fusion Connect revamps leadership to boost its growth and partnership strategies.
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Veriswitch Signs on as a Gold Sponsor for ITEXPO 2024, the #TECHSUPERSHOW
Leading Communications and Technology Event Returns to Florida for 25th Consecutive Year
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Cloud Calling Meets Hospitality: Percipia and ITEXPO Keynoter Webex by Cisco Team Up
Percipia expanded its partnership with Webex by Cisco to add hospitality interfacing for Webex Calling.
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CloudTalk Secures $28M in Series B Funding for AI-Driven Voice Communication
CloudTalk successfully closed a $28 million round in its latest Series B funding in a stride toward reshaping the landscape of business communication.
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MAXHUB and Nureva Partner for Certified Microsoft Teams Rooms Bundles
MAXHUB and Nureva joined forces to introduce two plug-and-play bundles, fully certified for Microsoft Teams Rooms.
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ViewSonic Launches Meeting Space Solution and TeamWork Software
The new ViewSonic Meeting Space Solution for Microsoft Teams Rooms, coupled with the new TeamWork software, integrates hardware and software to offer diverse visual solutions that improve productivity.
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MSP Expo Sponsor Telesystem's Parent Company BCI Acquires Zone·TV to Fuel Growth
This week, Block Communications, Inc. (BCI, the parent company of MSP Expo Silver sponsor Telesystem) acquired Zone•tv to further its growth in the streaming and communications industries.
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ITEXPO Exhibitor TelcoBridges Delivers ProSBC as a Fully Managed Service
TelcoBridges, a designer and manufacturer of carrier-grade session border controller software, announced availability of its ProSBC session border controller software as a fully managed service.
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Barco Introduces ClickShare All-In-One Video Bar for Seamless Wireless Conferencing
The ClickShare Bar is a video bar designed for wireless conferencing in small to medium-sized meeting rooms.
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Vodafone and Microsoft Sign Decade-Long Alliance for Generative AI, Digital Services, Cloud Innovation
Vodafone and Microsoft announced a new, 10-year strategic partnership to bring scaled digital platforms to more than 300 million businesses, public sector organizations and consumers
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Juniper Networks and Vodafone Business Introduce AI-Driven SD-LAN Solution
Vodafone Business and Juniper Networks unveil a new Software Defined Local Area Network managed service to give businesses responsiveness and control over their internal networks.
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ITEXPO Gold Sponsor Snom Americas to Demonstrate DECT Solutions at ITEXPO 2024
Exhibitors and Gold sponsor of ITEXPO Snom Americas will showcase three DECT-based products at this year's show.
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ITEXPO Exhibitor Crexendo Clinches Award in Cloud Communications Excellence
Crexendo, a provider of cloud communication platform and services, was recognized with the 2024 North American Competitive Strategy Leadership Award from Frost & Sullivan.
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Alianza and AWS Form Strategic Alliance for Telco Core Cloud Makeover
Alianza entered a multi-year strategic collaboration agreement with AWS to help CSPs deliver and monetize voice and cloud communications services.
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Generative AI Takes Root in Business World Despite Skills Gap Hurdle
O'Reilly Media, a technology learning provider, revealed that generative AI has taken the enterprise by storm, with 67% of surveyed companies actively employing the technology.
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ITEXPO Keynoter Genesys Acquires Radarr for AI-Driven Customer Insights
Genesys acquired Radarr Technologies in a move to help organizations meet customers on the social channels of their choice.
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First Responders Sound Alarm on Cybersecurity, Disaster Preparedness
A nationwide survey released by Mark43, a cloud-based public safety software company, reveals widespread concern about cybersecurity, disaster recovery and the overall resilience of IT systems critical to their work.
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Nextiva Steps Up AI Game in Customer Experience with Thrio Acquisition
Nextiva has acquired Thrio, a contact center software company lauded for its AI-powered solutions, to bring together two established leaders in the CX space.
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Atera Signs on as a Platinum Sponsor for ITEXPO 2024, the #TECHSUPERSHOW
Leading Communications and Technology Event Returns to Florida for 25th Consecutive Year
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Wi-Fi Ruckus: Wi-Fi Alliance Chooses Wi-Fi 7 AP for Global Interoperability Testing
The Wi-Fi Alliance chose RUCKUS Networks, Commscope's Wi-Fi 7 platform as the cornerstone of its Wi-Fi CERTIFIED 7 interoperability certification test bed.
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MSP Expo Sponsor Telesystem Receives 2023 Cybersecurity Excellence Award by INTERNET TELEPHONY Magazine
The award recognizes Telesystem's commitment to providing its customers with best-in-class solutions to safeguard their business.
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Learn How to Unlock Infinite Business Possibilities at Generative AI Expo 2024
Generative AI Expo hosts discussions involving the evolution of generative AI (GenAI) and features conversations focused on the potential for GenAI across industries.
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LotusFlare Partners with T-Mobile to Power Wholesale Services with Cloud-Based Platform
T-Mobile, wanting to provide its customers with enhanced business and technical capabilities, entered a partnership with LotusFlare that will see T-Mobile leverage LotusFlare's DNO Cloud.
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Pure IP Rings in Global Expansion, Bringing Cloud Telephony to 50 Nations
Pure IP extended its full Public Switched Telephone Network, or PSTN, replacement services to 50 countries with the addition of Latvia and Turkey.
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ITEXPO 2024, part of the #TECHSUPERSHOW, is a One-Stop Shop to Generate Better Business Outcomes
ITEXPO is designed to equip businesses and tech professionals with the tools and insights to navigate the tidal wave that is innovation.
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Consilium Software Delivers Better Customer Engagement with Next-Gen Video Collaboration Platform, UniVCX 8.0
UniVCX 8.0 is expected to deliver a smooth transition to video-powered customer engagement, eliminate friction and maximize existing investments.
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Broadband Provider Goes Incognito for Network Insights
A broadband service provider selected Incognito's Network Monetization and Analytics Platform to gain deep, granular understanding of its network performance and optimize revenue generation.
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Verizon Revs Up Network Slicing with Axon in Public Safety First: Real-Time Data for Law Enforcement
Verizon and Axon recently demonstrated a new use case that prioritizes mission-critical data for law enforcement on its commercial 5G network.
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Liberty Networks and Gold Data to Develop New Subsea Cable System
Liberty Networks and Gold Data will combine their subsea cable systems, GD-1 and LN-1, to create a robust, high-capacity network, enhancing regional connectivity and paving the way for digital growth.
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ITEXPO Sponsor C3 Complete Strengthens Information Security Offerings with Compliance Solutions Unit Acquisition
C3 Complete acquired the cyber security business unit of Compliance Solutions to bolster its information security, privacy and regulatory compliance service offerings.
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TeleCloud Expands Cloud-Based Telecom Reach with Acquisition of DiRAD's Nextphone Customers
TeleCloud announced its recent acquisition of DiRAD's Nextphone customer base to further strengthen its position in the industry.
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Four Crucial Steps to Transform from Telco to Techco
The traditional role of being mere connectivity providers is no longer sustainable. Instead, to thrive in the current landscape, telcos must become full-fledged technology companies (techcos).
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Looking Back on 2023: 5G and Fiber Optics Take Center Stage in the Telecommunications Landscape
Driven by the relentless march of technological innovations and evolving consumer demands, the past year has seen shifts in network infrastructure, service offerings and competitive dynamics.
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Iristel Introduces Operator Connect for Microsoft Teams Phone Deployment
Iristel announced it now joins the exclusive ranks of telecommunications providers offering Operator Connect for Microsoft Teams Phone.
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Vontas OnTransit Gets Communication Boost with Orion Labs
Vontas (a Modaxo company) recently acquired Orion Labs, a San Francisco-based innovator in voice-first collaboration platforms, to provide Vontas a robust communication module.
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BroadSource and Ribbon Streamline PCI Compliance, Bolstering Credit Card Data Security for Businesses
Ribbon Communications announced that global solutions provider BroadSource selected Ribbon's SBC SWe as a key component in its PCI-DSS compliant secure payments system.
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