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- TSR, Inc. to be Acquired by Founder of BCforward
- Fountain Launches New AI Products to Help Customers Manage Frontline Workforce
- Verint TimeFlex Bot Wins a $4 Million Contract From a Leading Australian Bank
Looking for a workforce optimization software solution that can bring your customer experience (CX) to the next level? Time to consider a workforce engagement solution.
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Call center forecasting and scheduling has never been easier and more affordable
Cloud-based workforce management software for more effective scheduling, forecasting and agent adherence.
Call Recording Software Improves Call Center Quality
Get a flexible call monitoring solution with comprehensive VOIP call recording capabilities.
Quality Management for Improved Customer Satisfaction
Monitor customer interactions to consistently deliver great service, improve call center quality and customer satisfaction.
Contact Center Performance Management
Make better and faster decisions through actionable intelligence, and switch from reactive to more proactive call center management.