CallCabinet Expands Call Compliance via NUWAVE's iPILOT Platform

By Stefania Viscusi June 18, 2024

CallCabinet, a provider of call recording and AI-driven conversation analytics, announced its solution is available for Microsoft Teams and Webex Calling via NUWAVE’s iPILOT platform.

With support for Zoom Phone (News - Alert) coming soon, this strategic expansion establishes CallCabinet as one of the first compliant call recording and conversation analytics providers to integrate with these communication platforms through iPILOT.




“Expanding our solution to support Webex Calling in addition to Microsoft (News - Alert) Teams on NUWAVE’s iPILOT platform is a game-changer for their partners and their customers looking to ensure fully compliant communications environments,” said Ryan Kahan, CEO of CallCabinet.

As businesses worldwide navigate evolving regulatory landscapes and diverse communication options, CallCabinet’s integration with NUWAVE’s iPILOT offers a streamlined management solution so they can meet compliance standards across multiple communication channels.

“NUWAVE’s iPILOT is seeing increased adoption of CallCabinet as the first cross-platform compliance recording solution, which is a significant testament to our business strategy and our platform’s ever-evolving feature set,” said Kahan.

With the latest integration, any combination of Microsoft Teams and Webex Calling (and soon Zoom) licenses can be provisioned with CallCabinet’s solutions.

“We’re thrilled to integrate and expand CallCabinet in our Multi-UC enablement through our iPILOT platform,” said David Spears (News - Alert), NUWAVE Chief Product Officer. “This partnership aligns perfectly with our vision of providing a seamless, Multi-UC management and provisioning experience for our partners. CallCabinet’s unified approach across UC platforms ensures a single, powerful solution for compliance and analytics, empowering our entire partner community.”




Edited by Greg Tavarez
Get stories like this delivered straight to your inbox. [Free eNews Subscription]
SHARE THIS ARTICLE

NETSCOUT Extends Partnership with Vodafone to Enhance Network Performance

NETSCOUT SYSTEMS has announced an extension of its long-term partnership with Vodafone.

Read More

Syniverse Helps Carriers Conquer VoLTE Roaming Challenges

Syniverse's new Global Services taps into the largest network of directly connected MNOs to identify suitable roaming partners.

Read More

Sonar Software Introduces Free FCC Broadband Nutrition Label Generator

Sonar Software recently launched a Free FCC Broadband Nutrition Label Generator that aims to improve how ISPs communicate information about their broadband services.

Read More

Barco ClickShare Embraces Microsoft Platform for Enhanced Security and User Experience

Barco announced that its next generation of ClickShare solutions will use the Microsoft Device Ecosystem Platform.

Read More

NICE Introduces 1CX, Its New Unified Communications-As-A-Service Solution

CX solutions provider NICE recently announced 1CX, the company's new unified communications-as-a-service (UCaaS) solution designed for rapid implementation and fast return on investment.

Read More